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Get instant answers about our free resume builder or contact our support team. Average response time: under 12 hours.

Email Support

For personalized help with:

  • • Technical issues
  • • Template customization
  • • Career advice
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Live Chat

Available for instant answers:

  • • Quick questions
  • • Download issues
  • • Builder how-tos

Mon-Fri, 9AM-5PM EST

Help Center

Instant solutions for common questions:

  • • Formatting guides
  • • ATS optimization
  • • Account questions
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Send Us a Message

We typically respond within 12 hours

Contact Information

Our Office

123 Resume Street
San Francisco, CA 94107

Support Hours

Monday-Friday: 8AM-8PM EST
Saturday-Sunday: 10AM-6PM EST

Before You Contact Us

  • ✓ Check our FAQ page
  • ✓ Try refreshing the page if experiencing issues
  • ✓ Include screenshots if reporting a bug

Popular Help Topics

Quick answers to common questions

Is your resume builder really free?

Yes! GetResume is completely free with no hidden costs. Unlike other platforms, we don't require:

  • • Email signups
  • • Credit card information
  • • Subscription plans

What formats can I download in?

We offer multiple download options to suit your needs:

  • • PDF - Best for email applications
  • • Word (DOCX) - Editable format
  • • Plain Text - For online forms

Are your templates ATS-friendly?

All GetResume templates are optimized for Applicant Tracking Systems:

  • • Clean, scannable layouts
  • • Proper heading hierarchy
  • • ATS-compatible fonts

What if I have no experience?

Our builder includes special sections for students and beginners:

  • • Academic projects
  • • Relevant coursework
  • • Skills-based formats
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